Academic Pathfinders Ltd (company number 17435574), trading as Academic Pathfinders, provides education guidance and support to students considering study opportunities. Our registered office is 17a Electric Lane, London SW9 8LA, United Kingdom. For privacy questions or requests, contact enquiries@academicpathfinders.com.
We use enquiry information to respond to your questions, assess the education support you request, communicate with you and help manage application-related steps where you ask us to do so.
We may share relevant personal information with universities, education providers or education agents where this is necessary to provide the guidance, application assistance or referral service you have requested, or where another appropriate legal basis permits us to do so. We will limit the information shared to what is reasonably necessary for the relevant purpose. We do not sell your personal information. We do not share your details with partners for their own marketing purposes without the separate permission required by law.
Some universities or education agents may be located outside the United Kingdom, including in countries where you wish to study. Before making any transfer of personal information outside the UK, we will assess the applicable data protection requirements and put in place any required safeguards. We may also disclose information to service providers who help us operate our website, email and business services, or to authorities where required by law.
Academic Pathfinders uses website hosting and business email services to handle enquiries and communicate with students. We take reasonable technical and organisational measures to protect personal information, restrict access to authorised people, and reduce the risk of loss, misuse or unauthorised access. Supporting application documents should be stored only in appropriate locations with access restricted to those who need them. We review our arrangements as our services develop. No online system or method of storage can be guaranteed to be completely secure.
Academic Pathfinders retains personal information only for as long as necessary for the purposes for which it was collected, taking account of applicable legal, regulatory and contractual obligations. Our intended retention periods are:
When information is no longer required, we will securely delete it or irreversibly anonymise it. Copies held in backups may remain until the relevant backup is securely overwritten or expires, with access restricted in the meantime.
Depending on the circumstances and applicable data protection law, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request erasure or restriction of processing, object to certain processing, or request a copy of your information in a portable format where the right applies. Where we rely on your consent, you may withdraw it at any time; withdrawing consent does not affect processing carried out before withdrawal. You can also opt out of marketing communications at any time.
To exercise your rights or raise a privacy concern, contact us at enquiries@academicpathfinders.com. We may need to verify your identity before responding. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. Information about making a complaint is available at the ICO website.
For privacy questions or requests, contact: enquiries@academicpathfinders.com.
Academic Pathfinders welcomes enquiries from students under the age of 18. We handle personal information relating to younger students with appropriate care and consideration of their age and circumstances.
Depending on the student's circumstances and the support required, we may need to involve a parent or legal guardian where appropriate or legally required. Where this applies, we will explain the next steps.
We collect age-range information to help us provide appropriate guidance and support. An enquiry from a student under 18 will not automatically be refused. We will consider the circumstances of each enquiry and any applicable legal requirements when deciding how to proceed.
We may update this Privacy Notice when our practices, services or legal obligations change. The latest version will be published on this page, together with its effective date.
If you have concerns about how Academic Pathfinders handles your personal information, please contact us at enquiries@academicpathfinders.com so that we can review your concerns. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. For information about making a complaint, visit the ICO website.